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Customer Service Agent (Romanian Speaker)
Essentials
Job title: Customer Service Agent (Romanian Speaker)
Location: Bucharest, Hybrid
Offer
A buddy will support you with your onboarding
Competitive salary package and bonus scheme
Health and life insurance for you and your family
Monthly allowance for lunch
Pluralsight, unlimited access to Udemy & continuous training for all your learning and development needs.
Clear career paths & a developmental 360° feedback framework.
Client
Our client is the leading GameTech company – one of the fastest growing in Europe.
Their aim is to leverage cutting-edge Technology to provide the optimum experience to those who trust them for their entertainment.
Role
As a Customer Service Agent, you will play a crucial role in customers’ journey, interacting on a daily basis to guide customers through our processes and products using multiple communication channels.
Responsibilities
You are going to be the “face” through every customer’s eyes by handling every single communication according to our values
You will collaborate closely with several departments and teams across the Organization working for a common goal to ensure excellent customer service
Being part of a dynamic team, working with more than 100 skilled Customer Service Professionals, will give you the opportunity to share experience with, broaden your knowledge and unleash your potential
Requirements
Experience and credentials are important, however we care more about character, passion, and work ethic
A sense of humor helps a lot too
Your empathy, active listening skills, and a ‘’can do’’attitude will allow you to blend smoothly into the team
Ability to work in shifts
Fluency in Romanian
Good command of English
Relevant working experience are essential, while knowledge of the Gaming industry would be a plus .
Apply today
If you meet the minimum requirements and are interested in applying for this position, please send your details to careers@key-talents.com with “Customer Service Agent (Romanian Speaker)”, in the subject line.